Provides the ability to block callers from making costly outbound
with out a security code.
Provides the capability of answering incoming calls and routing
calls to either a users extension to be answered by a live person
or to information about the company,
Back Ground Music
Provides music to be played on a users telephone.
Shows the incoming callers information on most display phones.
Users can forward calls.
Users can place calls on hold and retrieve calls with a code for
phones that do not have line appearance buttons on them.
Generally used on systems with single line phones.
Class of Service
Sets permissions for SBX System features that users are allowed to
Computer Telephoney Integration
Allows a receptionist or a user to see what users are off hook on
phone calls and what is happening on phone system for the purpose
Allows users to have conversations with multiple users or callers
calling into the phone system.
Direct Inward Dial
Mostly used on larger systems, allows users to have there own
phone number that will ring only one station phone.
Allows other users to barge in or monitor other phone calls.
Mostly used for training purposes.
When enabled the phone system can detect the fax tone from an
incoming fax call and transfer faxes directly to a fax machine
from an automated attendant greeting.
Flexible Button Assignment.
Programmable buttons on digital proprietary phones that can be
programmed to perform features of the phone system. Mostly
used for line appearance and station appearance so users can see
what is happening on incoming lines and other user phones.
Allows the ability of a headset to be connected to a telephone
providing hands free operation of a phone.
Allows either a digital proprietary phone, a fax machine, analog
phone, hospitality phone, or a single line phone to be connected
to the phone system.
Allows users to call each others extension for interoffice
Last Number Redial LND
Allows users to dial the last phone number they dialed.
Provides a way to notify users they have a message.
Music On Hold
Provides callers a message or music while waiting on hold
Allows a Name to be displayed in the display of a proprietary
Allows the SBX System to be put in Night Mode for either after
hours messaging or meetings when you do not want to be disturbed.
'Paging Internal or External
Users can page either over existing digital proprietary phones or
over an external paging system that usually consists of an
amplifier and speaker system connected to the SBX System.
Allows the SBX System to be programmed remotely eliminating the
need for a costly service call for programming changes.
Allows users to make and receive phone calls with out lifting the
receiver and communication over a speaker phone system.
Allows the ability for users to place call to commonly placed
phone numbers with either a touch of a button or by dialing a
speed dial code.
Allows users to move with in the office with out having to change
there extension number or re-wiring an extension.
Allows a T1 or a PRI line to be connected directly to the SBX
phone system. Commonly used for Direct Inward Dials.
Disable or allow the ability to make calls to area codes or other
Provides messaging services for users with features like Message
Notification, Auto Attendant, Display By Name and more.